About usBuying insurance can be complicated, but it really shouldn’t be. So we’ve set out to do things differently – create a bit of a buzz if you like…
Who are Hive Insurance Services?
Since 2003, we’ve been obsessed with one thing – and that’s making vital insurance simple and accessible to all. And we do this for a good reason – so more people can better protect their lives, making them feel safe, secure and happy.
How do we work?
We place you, the client, at the centre of everything we do. We do this by listening to your needs before providing you with tailor-made advice.
We complete a “factfind” with you, which captures all of the key information about your circumstances and requirements.
After this, we provide you with recommendations on the types of insurance plan that will meet your needs, and we guide you through the various options available. There is never any pressure to take out a policy after receiving our advice – you are encouraged to make your own decision.
Who do we help?
Our advisers are based throughout Ireland, from Kerry, Cork and Kilkenny, to Cavan and Galway. They can speak to you over the phone, online and face to face. Given the challenging circumstances we find ourselves in today, many clients like to talk to us via Zoom calls or WhatsApp. We’re more than happy to speak to you however you prefer.
Why Hive Insurance Services?
“In a Hive, each bee has a symbiotic relationship with all the others. They work together to support each other and the Hive.” We think this is a fitting description of what we do. In short, we’ve included Hive in our name as it reflects our approach, which is:
Have a responsibility to protect the environment as well as our customers
We take great pride in our work
We are a busy and vibrant team, and we work together to achieve our goals
Have a modern and youthful approach to our work and to insurance
We provide a personal, high quality service that helps to improve the lives of others
Our vision and values
Our vision it “To improve our customers’ lives with insurance plans that better protect their future”. This is our mantra which we work towards every day. And to help us achieve this, we have a set of values that each member of our team demonstrates:
Clear & transparent
We don’t hide behind complicated terms or jargon, and we are clear in everything we do.
We promote an environment in which all voices are heard and respected. We work together as one team to achieve success.
To build trust, longevity of relationships and confidence in our products and services.
Because our customers deserve more.
We care about what we do and take great pride in providing the right outcomes for our customers.
About our team
All of our advisers are professionally qualified, holding qualifications from the main regulatory bodies of the Life Insurance Association (LIA) and the Insurance Institute of Ireland (III). Our advisers also take additional qualifications to become highly specialised in certain areas of insurance. Within our team you will find particular expertise in areas such as personal general insurance, commercial insurance, life assurance and pensions.
What’s more, our specialisms cover the types of clients we deal with on a daily basis. We have advisers who focus on individual customers and their families, others who focus on company schemes, and we also work closely with the equine sector, helping all those who work with and/or ride horses. We have Polish and Russian speaking advisers too, so we have a broad range of skills available to help with many different circumstances.
And to retain their high standards, all of our advisers complete CPD hours to meet the Central Bank’s Minimum Competency Code (MCC), so you can be assured that when you deal with us, you’re getting first class advice and service, as well as ongoing support for the long term.
Hive Insurance Services is a member of Brokers Ireland.
Hive Insurance Services DAC is a credit intermediary authorised by the Competition and Consumer Protection Commission (CCPC) under the Consumer Credit Act, 1995 and registered with the CCPC as a credit intermediary for Premium Credit Ltd to arrange the provision of premium credit.
I put in a claim in beginning of October and they sorted it out very quickly and I’m with them good few years never had any complaints thank you.
Great service as always.
Friendly company, fast response, I am satisfied with the services and contact.
Extremally efficient company to deal with, totally satisfied with Lynsey who always answered any query I had with accurate information. Would not hesitate to recommend them.
Rob is very easy to deal with. Many people at the yard I have my horse has signed up to Hive Insurance. Great plains available for small monthly payments.
I recently purchased equine insurance from Hive Insurance after a recommendation from a riding centre. Rob was very professional, knowledgeable, helpful and assisted in myself and my children all having cover before the end of the day! There were three options of cover to choose from.
I couldn’t be happier with my experience and have been passing his details to my equestrian friends.
As an ISSA member, I had an accident and put in a claim with Hive here in Ireland and I have to say, the service was great and really helpful, but the best bit was my claim was dealt with and paid out within a week! Couldn’t recommend them enough.
“With all sports, the risk of injury is always present and equestrian sport is no different and in the case of our yard, where the risk ranges from 128cm ponies through to Grand Prix horses, covering Riders, Grooms and Yard Staff the danger seems ever present. Therefore, these day every risks combined with the issues surrounding Irish equestrian insurance; the launch of the Equine Safety Initiative could not be more perfectly timed in my opinion. Furthermore, after a visit, Rob McOwan expertly and efficiently introduced and implemented the roll out of the ESI to everyone involved within our yard without any disruption. Highly recommend everyone involved in horses gets behind and supports this initiative as we will all benefit from it in the short and long term”.
“Having spoken with Rob at Hive, he was able to offer me a superb policy which gave me peace of mind to get back into the saddle once restrictions eased during the year. As an active member in the AIRC, I was delighted to recommend this initiative to all our club members as Hive’s customer service and expertise in the equine industry is second to none”.
“I am proud to be working with Hive Insurance Services as I think their approach to Irish Equine Insurance is breath of fresh air and very much needed within our industry.”
“Their alliance with all of the various equestrian governing bodies and their introduction of the Equine Safety Initiative (ESI) is just one example and I strongly believe that if we all get behind, support and promote this important safety program; given time, the Irish equine insurance market could change for the better, with less small claims burdening our equestrian businesses premiums could stabilise, even drop… can you imagine that!”
Get in touch
From death and serious illness, through to accidents and help with everyday medical bills, we help to provide peace of mind and we’re here when you need us most. Here’s how to get in touch.
Lines are open 9am-3pm Monday to Friday (excluding public holidays). Calls are recorded and kept for training, monitoring and regulatory purposes
You can contact us directly by emailing firstname.lastname@example.org